CS
Christina S

1 reviews | Active since Dec 2017

01 Dec 2017, 14:21

Still waiting for Contract Confirmation

I have app**** for a contract on Wednesday 29th November and the application was sent for referral the consultant said she will contact me once its approved, it has been approved and I called to confirm and they said I must wait for their call till today. The phones have to arrive at the same time as its gifts for my sons ;-(

0
Replies (3)
Vodacom
Vodacom's reply02 Dec 2017, 06:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply04 Dec 2017, 15:08
Official

Dear client,

Your query has been addressed and assigned to the relevant supporting team.

Warm regards,

SS

Best regards,

CS
Christina S's update09 Dec 2017, 08:44
Reviewer Update
Hi Vodacom, When exactly should I expect the call? 2018 maybe?! :-(