LL
Lukhanyo L

1 reviews | Active since Feb 2015

15 Nov 2016, 17:34

Still waiting for Confirmation of ********** account is Closed

<p>Hi,</p> <p>I would like to stage a complaint on Vodacom , for dragging it's feet on giving me proof of an account which was opened *****ently on my name.</p> <p>The Account has been closed now for 2 months, but haven't receieved any notice from the disputes department.</p> <p>This is very troubling as I need for them to be sent to Credit Bereau to clear my name.</p> <p>My ref number for the dispute: EC-046G-3JFTM4</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply16 Nov 2016, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team