NB
Nkwe B
1 reviews | Active since May 2013
18 Jan 2023, 15:45
Still waiting for Black Friday deal
Hi Vodacom, I app**** for the Vodacom Business 500GB Black Friday Data special for R299 last year. Your consultants are taking me from pillar to post. I have followed up with emails and phone calls multiple times and to date I still don't have my sim card. Can you please assist with getting this resolved and finalized?
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Replies (2)
Vodacom's replyOfficial
19 Jan 2023, 07:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Jan 2023, 07:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NB
Nkwe B's updateReviewer Update
30 Jan 2023, 05:01Good day,
There is still no resolution to my issue in sight. I received a call more than a week ago and was told that they are still waiting for head office to re-open the offer. Prompt assistance would be appreciated.
There is still no resolution to my issue in sight. I received a call more than a week ago and was told that they are still waiting for head office to re-open the offer. Prompt assistance would be appreciated.
NB
Nkwe B's update30 Jan 2023, 05:01
Reviewer Update
Good day,
There is still no resolution to my issue in sight. I received a call more than a week ago and was told that they are still waiting for head office to re-open the offer. Prompt assistance would be appreciated.
There is still no resolution to my issue in sight. I received a call more than a week ago and was told that they are still waiting for head office to re-open the offer. Prompt assistance would be appreciated.