1 reviews | Active since Jul 2011
Still waiting for bill correction and refund
<p>Once again I'm reporting a mistake on my Vodacom bill. I am still charged each month for an unknown service e.g. "airG Gold" I was told on 28 March 2017 that I would be refunded all the previous months of being charged - still no refund and the item is still on my latest bill. Please sort out. Thanks.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Wow, still waiting for someone to contact me. I expect my next invoice to be correct and that I am refunded as discussed in March 2017.
Wow, still waiting for someone to contact me. I expect my next invoice to be correct and that I am refunded as discussed in March 2017.
Still not contated by Vodacom. Bill is still incorrect. i.e. another incorrec debit order for June. So much for the great 'Red' service...
Still not contated by Vodacom. Bill is still incorrect. i.e. another incorrec debit order for June. So much for the great 'Red' service...