Still waiting for ANY support...
This is me posting another hello peter complaint due to my issue still not even being addressed.
I have been struggling with slow speeds and intermittent packetloss since the start of the month and not once has Vodacom contacted me after I called support close to 10 times.
Please note that should the issue not be RESOLVED by Friday the 18th of May I will be contacting ICASA and complaining to them as Vodacom is cleary not interested in helping me.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team