Still waiting for an answer after 2 months plus

<p>The reference number is S3-GB963-3SA5. This is the latest reference nunmber given. I have been given so many excuses from Vodacom that it is unbelievable. I wrote a report explaining that Vodacom are deducting more air time minutes that I am using. I am told by them that I am billed from the previous month and not from the 1st of the month.....then I am told that any calls made after 12 noon on the last day of the month are charged for on the next month's statement....even though my debit run date is the 7th! Come on VODACOM you can do better than this...always a new story to avoid crediting me for minutes that were still available on my account. I was told someone waould contact me within 24 hours, not happening. No customer care at all.................</p> <p> </p> <p> </p>