Still waiting for a response

On the 28 October 2015 I submitted a complaint on which I received feedback which seems to be an automated response that a consultant will get in touch with me. Well I am still waiting for that consultant to get in touch with me.<br> <br> The problem I originally reported was on my 5GB data contract which I have with Vodacom. What I did not mention is that when I initially got the contract I asked for a limit of R200 over charges to be setup on the data contract which if you read by previous complaint clearly has not been done.<br> <br> Let see how long I will wait this time to get an automated response.