1 reviews | Active since May 2016
Still waiting for a reply
Despite my complaint on Hello Peter last week AND Vodacom's prompt reply that an agent will call me, I still haven't had any call from Vodacom. I called on the 7th Dec and got the same answer - the agent dealing with your matter will call you. No call! I called again this week - same response - no one called.
I just want to find out about my application - 212 97 667 - has the number been ported from MTN and when can I expect the device?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,