STILL WAITING FOR A REFUND

<p>I have been on and off the phone since the beginning of February begging and pleading for money that is due to me. I was not only over charged for my cellphone, I was also charged for insurance with Cellsure who I never even gave any consent to insure my phone. Now I have called Cellsure for a refund, they have apparently credited my Vodacom account, I called Vodacom to take the credit and transfer it into my bank account and was told it would be done in 72 hours (this was last week Monday 6th of March). It is now the 13th, I still dont have my money. This is becoming the most frustrating exercise ever. Now every month I must fight with Vodacom for MY MONEY that they debit and over charge me for and get told a thousand stories and get given endless reference numbers and yet the problem still persists. I am honestly done with Vodacom and Cellsure. This is pathetic service and is becoming too much admin for me.</p>