RC
Russell C
1 reviews | Active since Mar 2009
18 Aug 2015, 18:57
Still waiting for a hard disk drive
A few months ago I renewed/upgraded a contract with Vodacom. The advertised offer I took up was for an iPhone 4s, which was bundled with 1GB data for 3 months, a Topdog educational voucher and an external 500GB hard disk drive. The offer had just been published, so the outlet didn't yet have stock of the iPhone or the drive. I duly received a phone call to say that the handset had arrived, but I'm still waiting for the call to say that the drive has arrived! I have queried both the outlet (Norwood Mall) and the Vodacom help desk, but to no avail.<br> <br> No big deal. Please just supply the external 500GB hard disk drive as promised.<br>
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Replies (1)Vodacom's replyOfficial
20 Aug 2015, 07:14Hello Old Guy,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply20 Aug 2015, 07:14
Official
Hello Old Guy,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
