STILL WAITING FOR A CONSULTANT FROM VODACOM TO CONTACT ME

I have been trying for 3 (THREE) months to get an upgrade from Vodacom. They have messed up all along the way and have STILL NOT resolved the issue which is to upgrade my Vodacom USB modem for my laptop with a wifi router. Last week I wrote another complaint on Hellopeter Vodacom that they had sent me the incorrect simcard for the wifi router so as it stands I obviously CANNOT use the router. As we all know, VodacomHellopeter e-mails to you there standard reply that a consultant will contact you. As I have come to experience with inefficient Vodacom the consultant does not materialise which is exactly why I am now complaining AGAIN. A consultant has NOT contacted me. Vodacom is arrogant because they have a monopoly but the day they are ousted from this position will be a day to celebrate