KG
Kim G
1 reviews | Active since Sept 2017
29 Apr 2022, 12:45
Still Waiting......
I complained previously that I am not allowed to upgrade my iPhone to another iPhone. Their response was a consultant will call me. Two weeks later no one has bothered to contact me. Soooooooo useless.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Apr 2022, 14:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Apr 2022, 14:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
KG
Kim G's updateReviewer Update
29 Apr 2022, 15:48I received the same message from Vodacom. I think this message is automated, because they don't get a consultant to contact me.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
KG
Kim G's update29 Apr 2022, 15:48
Reviewer Update
I received the same message from Vodacom. I think this message is automated, because they don't get a consultant to contact me.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.