Still waiting after Five weeks for my phone to be repaired
<p>I handed in my phone 5 weeks back at Vodacom Menlyn repar shop, after 5 weeks I ma still did have received my phone. Everytime I go there the reason provided for this delay is that they atre still working on it, but they will phone me, but NEVER EVER do. The regional manager Charisa Bolton promised yesterday that she will phone later the day (yesterday) to update me on this matter. I am still waiting. </p>
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Vodacom's replyOfficial
27 May 2016, 12:38Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
Vodacom's reply27 May 2016, 12:38
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
's updateReviewer Update
30 May 2016, 06:10Thank you. The regional manager, Charisa Bolton, phined me 30 minutes after this complaint was lodge and I received my new phone. Regards Herman
's update30 May 2016, 06:10
Reviewer Update
Thank you. The regional manager, Charisa Bolton, phined me 30 minutes after this complaint was lodge and I received my new phone. Regards Herman