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cheslyn S
1 reviews | Active since Dec 2015
19 Feb 2020, 11:42
still waiting a month later
logged a call promised to call me back, nothing! logged HP complaint still no feedback all i get is an automated response and I'm your client! can someone tell me *** is going on???? highly irritated with following up on my own requests .... no call no email no nothing
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Replies (2)
Vodacom's replyOfficial
19 Feb 2020, 16:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Feb 2020, 16:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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cheslyn S's updateReviewer Update
21 Feb 2020, 00:01the same response yet no other source of feedback?!.... I appreciate the arrogance though (well done)
cS
cheslyn S's update21 Feb 2020, 00:01
Reviewer Update
the same response yet no other source of feedback?!.... I appreciate the arrogance though (well done)