SD
Sumaya D
1 reviews | Active since Feb 2021
07 Jul 2025, 09:17
Still waiting
I'm still waiting for my account to be credited and why am I being charged for a contract cover plus
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Jul 2025, 10:14 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jul 2025, 10:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
SD
Sumaya D's updateReviewer Update
09 Jul 2025, 20:28Good day,
Please advise regarding the credit for June 2025 where I was billed incorrectly for a red plan 1.4g which I did not give permission for.
Please advise regarding the credit for June 2025 where I was billed incorrectly for a red plan 1.4g which I did not give permission for.
SD
Sumaya D's update09 Jul 2025, 20:28
Reviewer Update
Good day,
Please advise regarding the credit for June 2025 where I was billed incorrectly for a red plan 1.4g which I did not give permission for.
Please advise regarding the credit for June 2025 where I was billed incorrectly for a red plan 1.4g which I did not give permission for.