nD
nic D

1 reviews | Active since Mar 2015

07 May 2015, 08:10

still waiting

In December 2014 Vodacom simply cancelled my number, no warning no reason given. As a self employed person this was a disaster. Numerous attempts to rectify the problem lead me around and around. Accounts sent me to contracts, contracts sent me to customer services and so it went. Eventually somebody said they would come back to me but they didn't. A posting on helopeter got their attention but not much happened, then via a local radio station I was in contact with someone who said they could help, they took down all my details, said they would look into it and 4 weeks later nothing has happened. What a badly run company who appears to be interested in one thing and that is money

0
Replies (1)
Vodacom
Vodacom's reply07 May 2015, 15:02
Official
Hello cinreppud,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,