1 reviews | Active since Nov 2011
Still waiting.....
Posted a complaint on the 7th of April, Kim Thornton a vodacom personal posted a response on the 13th stating all was sorted. <br> <br> BUT! My query had not been resolved, my standardbank bank charges had not been paid, my three months subscription fee had not been app****, had not received a letter of apology. So what exactly has been done by the 'Subscriber Collections Escalation Team'. <br> Sent emails back and forth requesting a call!!! But nothing still. It seems I cn only get attention by using hello peter or going thru the channels of CPA!<br> <br> --- Forwarded message ---<br> From: Mookgo Mabe <br> Date: Thursday, April 16, 2015<br> Subject: Fwd: PC-0W6J-2VBMEA<br> To: \*** [Email Removed] <br> <br> Hi Kim<br> I'm still waiting for the call. <br> <br> ***<br> <br> On Tuesday
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
