Still waiting...

Logged a report on Hello Peter on 6 April about them not fulfilling their part of our contract. Their online team responded on 7 April saying that they will investigate and come back to me. Well, it's already the 11th and I haven't received a single call from any of them. On the meanwhile I had to incur expenses to buy more data as they didn't upgrade my contract as per our signed agreement on 27 March. I trust that they will refund me for the expenses incurred. Come on VODACOM, get your act together!