RW
Riana W

1 reviews | Active since Dec 2010

02 Aug 2017, 11:49

Still waiting

<p>App**** for a new contract 3 weeks ago. Went back the following week and again last week. System keeps giving "error"message on system. What is going on please. Problem logged, but seems no one willing to assist.</p>

0
Replies (2)
Vodacom
Vodacom's reply02 Aug 2017, 13:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Aug 2017, 13:55
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team