1 reviews | Active since Jan 2015
Still Waiting...
<p>I wrote a review about Vodacom on the 1st June 2017 titled "Still getting called by Vodacom" and they committed to call me back in their resposne. However, instead of calling me back I have received some sort of R24,000 + "invoice" via SMS (not email, not post) about my account being taken to creditors. Now you must know that I ended my service contract with Vodacom 2 years ago after my contract was paid up and this was a R269p/m contract. Supposing I had not paid this R269p/m for the past 24 months, HOW is it that Vodacom is assuming that I owe them R24,000? Who runs their billing department? Is it outsourced to *********?</p> <p> </p> <p>Vodacom, I really need to call me TODAY so that we can discuss and I can email you a police affidavit confirming your ******** activites and we can end this toxic relationship. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
