Still waiting........

<p>My wife got an sms in December that she can upgrade as a result, I decided that we go to our nearest Vodacom outlet EASTRAND MALL.</p> <p> </p> <p>We were friendly helped by one of the staff members, I had a MTN pay as you go and decided to do a number swop on the Vodacom Contract.</p> <p> </p> <p>The lady assured us it will work and my number wil be swoped to Vodacom and I can insert my New vodacom sim card into my new phone and I will receive my R200 airtime every month on my old number.</p> <p> </p> <p> </p> <p>After the first 3 months I realised I havent received any airtime on the phone. We rushed back to Vodacom Eastrand mall. We explained the situation to the Store manager and he told us he will get back to us and everything will be sorted out end of April 2017. The Store manager called me and said everything is at IT...</p> <p>We went back to the Stroe in the beginning of Mei and we are still waiting on feedback from the store manager.</p> <p> </p> <p>Still waiting...</p> <p> </p> <p>He gave me a new number and the Airtime was added onto that number. As result im still waiting for VODACOM to do a number change on the contract.</p> <p> </p> <p>As my old number is in use everyday because I run a company from this number the airtime going to the new number are'nt really of use.</p> <p> </p> <p>Its been 6 Months already and I am very unhappy on how A Global company like VODACOM can't get back to their customers.</p> <p> </p> <p>We also logged a complain on how bad our signal is in Van Dyk Park area. NOOO FEEDBACK ASOF YET...</p> <p> </p> <p>WE ARE PAYING CUSTOMERS VODACOM - </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>I have a compony </p> <p> </p> <p> </p>