Still waiting
<p>Last Monday , I received 2 tablets for new contracts with Vodacom . The tablets are still not activated after nine days. Game has phoned the activations department at least 3 times a day and gets tols 1-4 hours every time. I have phoned customer care. No one will help me. They keep putting me through to direct activations who also cannot help me. They are all refusing to let me speak to a manager . I don't know what else to do . </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Still waiting . ...
Still waiting . ...
Wow Vodacom you are really taking this complaint seriously. Still not activated and still have not been contacted .
Wow Vodacom you are really taking this complaint seriously. Still not activated and still have not been contacted .
Thanks so much to the Vodacom consultant who called yesterday , got half way through the conversation and promised to phone back and never bothered .
Thanks so much to the Vodacom consultant who called yesterday , got half way through the conversation and promised to phone back and never bothered .
