JK
Johan K

1 reviews | Active since Oct 2016

02 Nov 2016, 07:25

Still waiting!!!!!!!!!!!!!!!!!!

<p>After contacting Vodacom non stop last week regarding an outstanding amount of R104 and my itc that weren't updated ,they promised on Friday the 28th of October to contact me.It's now 5 days and counting. Im very disappointed that one can be promised something from a company as big as they are or claimed to be. Now i understand why the other service providers is much better and more professional than they are.Im actualy laughing this off.Its rediculous!!!!!!!!!!!!!!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply02 Nov 2016, 07:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

JK
Johan K's update02 Nov 2016, 07:47
Reviewer Update

Not good enough, recieved the same response last week.lol!!!!! You are very unproffesional!!!!!!!!Contact me when you feel like it!!!I won't get my hope up for this year!!!!