JG
Jason G

1 reviews | Active since Jan 2013

28 Oct 2016, 19:37

Still waiting.....

<p>No call back off electronic reply .... </p> <p>only a call from social media team who called this morning 8.23 on my tweet and escalated query again. Also not aware of other platform queries....! then some confused guy "again" called this afternoon at 2.39 from same same number and centre who claims there is no note or reference to someone calling me this morning ... wanted me to explain again the problem ?</p> <p>Actually can't believe Vodacom service can be so bad and people calling so clueless and so uninterested / systems so poor on client updates who have been called already ?</p> <p>Lets see what's next .....</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply29 Oct 2016, 08:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team