1 reviews | Active since Jul 2016
Still waiting....
<p>I am still awaiting a response from Craig-Paul or Lee-Roy from the srm@vodacom email address. This is an ongoing issue with data and I am still awaiting a response from an email sent on 19 July 2016. </p> <p> </p> <p>I have called the call centre (last attempt this morning where the call was dropped), and I have been told that they are unable to assist me as the individuals above work "in the back office". I have all the screenshots and email conversations outlining my issue (which I have had to repeat to 3 different people and refuse to do again). CAN ANYONE GET BACK TO ME?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
