pN
phindile N
1 reviews | Active since Jul 2014
04 Mar 2016, 13:18
still waiting
So I place a complaint 7 days ago on hellopeter and I got no reply from vodacom I have called in and still no replay nor assistance. Now I have to pay a penalty coz of an agent would took down the incorrect info.this needs to be fixed asap
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Vodacom's replyOfficial
04 Mar 2016, 13:39Hello phndypop,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply04 Mar 2016, 13:39
Official
Hello phndypop,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team