Still waiting

Post refers: Where is my data? Seems that I am now a ball between two rackets, neither one wanting to take responsibility. Vodacom says it is the bank's fault (explained that the bank is like a shop where I bought data, but Vodacom did not receive the money). The bank says it is Vodacom's fault (explaining that they paid Vodacom but Vodacom did not give me my data). Hmm, this is not acceptable.