Still Waiting

Below email that I sent to Vodacom after a telephonic discussion, this was in the 12.10.2015<br> I am still waiting on my contract. I requested a payment arrangement (depending if it was my fault). I am still waiting on someone to call me.<br> <br> To whom it may concern: Date of upgrade: 27.08.2015 Device upgraded to: Nokia 105 black Package: Smart S Inc: 75 call min 200 sms 200 mb Cell number: *** I need a copy of my signed contact ASAP. I received a bill totaling to R4500 this month. 1. I was informed that once the 200MB is finished, it's finished and that I will have to purchase data. 2. When I phoned in they told me it was an open line????? 3. I have the same package and I have to purchase data if mine is finished. Kind Regards Lamees Jack