Still waiting$$$$$$$!!!!14/06/16
<p>EC-0412-21QBU9</p> <p>Good Day Mrs. Mncube</p> <p><br />We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.</p> <p>Kindly note that we have converted your line to prepaid as of today.<br />Attached are the invoices that contributed to the credit.<br />It consists of a credit of:</p> <p>VAS -Caller Identity Subscription (from February to June);<br />Airtime Subs - uChoose Smart S (from February to June) and<br />Returned debit order fee of R100.</p> <p>I did not do a credit for the insurance of R245 for all the relevant months.<br />Your Vodacom account now has a credit of R225.50 which can either be refunded back to your bank account, or given to you as airtime.</p> <p> </p> <p>And i want that R225.50 in my bank account account too, and i feel i should get all my insurance money from all those months since you cancelled it and i had to re-insure my phone.</p> <p>Whats the hold up, Whats good, huh?????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
