NP
Nazeem P

1 reviews | Active since Dec 2014

03 Sept 2015, 19:31

Still waiting

To whom it may concern <br> Was about to close my contract when I decided to rather go for an upgrade for an Samsung S5. Jermaine Cupido was very helpful and advised ill receive my mobile 2 weeks from 8 August however I called 2 weeks after and was promised the first week of September. I called 2 days ago and asked for a call back as it's been a month and still no phone. Requested the manager Steven and even the branch manager to give me a call bust still no response. <br> <br> Is this the way vodacom deals will loyal clients?

0
Replies (1)
Vodacom
Vodacom's reply04 Sept 2015, 12:45
Official
Hello Nazeem123,


Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM