LK
Lize-Marick Keyser
1 reviews | Active since Mar 2015
22 Apr 2015, 15:17
STILL WAITING 1 MONTH LATER!!!
This was my original complaint on 23 March 2015. STILL NO FEEDBACK!!!<br> <br> I purchased a LG G3 via the Vodacom online shop in December 2014. From the minute I set it up (just before Christmas) it rebooted without warning stating \Sim has been removed". This has happened 7 times in 1 day. If I'm lucky the device asks me for my password. If unlucky it bypasses the process completely and doesn't detect a sim - I then have to switch the device off and try yet again. I went to hand in the device and was only told a month later that because it was an online purchase they couldn't help me and I had to phone the call centre. I spent the next day (end February) speaking to a bunch of different people"
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Replies (1)Vodacom's replyOfficial
23 Apr 2015, 07:36Hello lkeyser45,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply23 Apr 2015, 07:36
Official
Hello lkeyser45,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
