MW
Merchel W
1 reviews | Active since Mar 2025
09 Mar 2025, 12:47
Still unsatisfied with Vodacom. Empty promises
Since my review was written and feedback that Vodacom consultant will phone me. Nobody contacted me up to date and I'm still were I started. The service is petetic and as I said before I recommended people to Vodacom and now this.
Still waiting for Vodacom to resolve my complaint.
Nobody at Vodacom know what's happening on my account .
This is really not Customer services or valuing customers
Merchel ***
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
10 Mar 2025, 08:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Mar 2025, 08:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
