MW
Merchel W

1 reviews | Active since Mar 2025

09 Mar 2025, 12:47

Still unsatisfied with Vodacom. Empty promises

Since my review was written and feedback that Vodacom consultant will phone me. Nobody contacted me up to date and I'm still were I started. The service is petetic and as I said before I recommended people to Vodacom and now this.

Still waiting for Vodacom to resolve my complaint.

Nobody at Vodacom know what's happening on my account .

This is really not Customer services or valuing customers

Merchel ***

0
Replies (1)
Vodacom
Vodacom's reply10 Mar 2025, 08:17
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team