LM
Lesedi M
1 reviews | Active since Feb 2021
28 Dec 2023, 09:55
Still undelivered parcel
From my last complaint, I received a call in the 22nd of December from a vodacom consultant, he communicated well with me&we agreed that I will receive a tracking number for my parcel, however I have not received any tracking number and I am still waiting for the parcel to be delivered.
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Vodacom's replyOfficial
28 Dec 2023, 10:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Dec 2023, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team