XS
Xavier S

1 reviews | Active since Jul 2017

02 Nov 2023, 19:32

Still unable to block unauthorised WiFi users despite numerous requests.

Unable to Blacklist unauthorized users on my WiFi Home network. Error message received "Cannot configure more than eight filter rules for one SSID" although there is no devices Blacklisted. Please have this cleared urgently.

0
Replies (2)
Vodacom
Vodacom's reply03 Nov 2023, 06:23
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

XS
Xavier S's update09 Nov 2023, 16:39
Reviewer Update
You don't need to call me just fix the problem, please.