LS
Lindi S
1 reviews | Active since Sept 2014
16 Mar 2016, 10:37
Still ticked off!
Vodacom, you responded to my last complaint about being charged for 3 gigs of data which had been reversed on my account. It has taken 2 weeks but finally i get an sms this morning to say the credit note has been passed ... BUT... for only TWO of the THREE gigs I was overcharged!!! I called customer care to enquire and to ensure it is being refunded to my BANK ACCOUNT as discussed and as usual, customer care knows nothing. <br> Please call me as a matter of urgency. Instead of solving my dilemma, Vodacom is just ****ing me off now.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
16 Mar 2016, 22:21Hello Lindi.Swales1,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
Best regards,
Vodacom's reply16 Mar 2016, 22:21
Official
Hello Lindi.Swales1,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
Best regards,
