Still the same useless service

Still no phone call from Vodacom. I have since discovered that Vodacom has been charging me for a Top Up Contract on a cell phone that was disconnected over 5 years ago. I called them to question it and they stated that the top up package is still running even though it is not linked to any cell phone number. What the hell are you topping up???? There is no contract to top up???? This is simply theft - there is no other explanation for it. I then realized that they kept pushing me from individual agents then back to business agents. When looking at my invoice I see that there is no company mane on the invoice. How are Vodacom invoicing an individual in a company capacity???? I request the following: The top up package under ********** be cancelled immediately. Confirmation that the top up package has been cancelled within 24 hours. Refund of money that has been taken from my account every month since the cell phone contract was cancelled. Cancellation of my data contract as per number ********** Confirmation that the contract has been cancelled within 24 hours. Unless the above is confirmed in writing within 24 hours, I will be taking the matter up with the consumer protection council and re-publishing the above on all social media platforms.