<p>I have been experiencing problems with my invoice since last month.. July was sorted out but now August is a problem. I am being invoiced R1018.50 but I should only be paying R599. Last month it took more than 2 weeks to sort it out and I only started seeing results after I issued a letter of deadlock. Email was sent 08/08/2017 to the same person who handled the previous invoice problem but no feedback has been received as of yet. This time around I will not give it "14 working days" , I will go straight to ICASA as this is an ongoing problem and the client is definitely not coming first. How can you mess someone's invoice up for 2 months in a row !!! </p>
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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