KS
Katya S

1 reviews | Active since May 2015

11 May 2015, 14:17

STILL terrible signal in Greenside

I have just read this... signal is still terrible in Greenside and my logged complaint received absolutely no response. <br> <br> I get better signal in the Drakensburg mountains than at my house - and when I called the data support contact centre my signal (from home) was so bad that the call dropped, as 4 out of 5 calls do. I work from home, and can't afford this... <br> <br> Eventually got through and they inform me that the account holder, my dad, has to call them for them to escalate the matter further - which does not mean FIXING the problem, just THINKING ABOUT ESCALATING the problem. Am so fed up with this. <br> <br> Need to have this resolved now! Not in weeks and weeks when someone decides to pass it on to someone else to escalate! Stupid Vodacom!

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Replies (1)
Vodacom
Vodacom's reply12 May 2015, 08:41
Official
Hello KLF Smith,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team