MW
Michelle W

1 reviews | Active since Oct 2015

31 Dec 2016, 07:46

Still taking money off of my account after cancellation of contract

<p>After struggling to get my contract cancelled Vodacom still has the audacity to take money off of my account.</p> <p> </p> <p>I request urgent assistance with this as all cancellation fees have been paid. A revesal of my money is required as well. </p> <p> </p> <p>I will be taking this furhter and please all, DO NOT EVER USE VODACOM!!!!!!!!!!!!!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply31 Dec 2016, 09:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team