1 reviews | Active since Feb 2013
Still receiving spam sms messages
<p>On Friday 28th of July I phoned Vodacom on 111 and requested that they stop sending spam sms adverts to my two cell phones. The lady I spoke to me assured me that my two phones had been blocked from receiving their advertising sms'. It seems that6 she did not tell me the truth because at 15:13 today I received another spam adfvert sms. This is unacceptable.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
It is now the 3rd of August and todate no-one from Vodacom has contacted me about my complaint. They are still sending me their spam sms adverts. This is unacceptable. Very poor customer service.
It is now the 3rd of August and todate no-one from Vodacom has contacted me about my complaint. They are still sending me their spam sms adverts. This is unacceptable. Very poor customer service.
Dear Philip,
Thank you for your patience.
I've sent you feedback via SMS.
I do apologise for the late response and any inconvenience caused.
Regards,
UW
Dear Philip,
Thank you for your patience.
I've sent you feedback via SMS.
I do apologise for the late response and any inconvenience caused.
Regards,
UW