IG
Irene G

1 reviews | Active since Oct 2013

13 Dec 2016, 17:39

still receiving SMS notifications

<p>Please check what you did when you cancelled and converted my other cellphone number ( ********** 264) to pre-paid as that number was done right. I don't get anymore SMS notifications, messages, missed calls on it. So whatever you did there, please do the same with my cell phone number ********** 529, because I just got 2 banking SMS notifications again.</p> <p>This carrying two cellphones with me is getting really frustrating and the more complaints I write the less service or help I get !!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply14 Dec 2016, 08:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,