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Oliver W
1 reviews | Active since Jul 2013
21 Sept 2021, 11:12
Still receiving marketing SMSs from Vodacom!
After changing the settings on the online platform so that I don't receive any marketing notifications I still received almost daily SMSs even after the grace period. I have since contacted Vodacom telephonically a number of times now and yet today I still receive marketing SMSs from Vodacom!
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Replies (2)
Vodacom's replyOfficial
21 Sept 2021, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Sept 2021, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Oliver W's updateReviewer Update
09 Nov 2021, 09:15I am STILL receiving marketing SMS's !!!
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Oliver W's update09 Nov 2021, 09:15
Reviewer Update
I am STILL receiving marketing SMS's !!!