ZS
Zettie S

1 reviews | Active since Apr 2022

24 Feb 2026, 11:20

STILL ****PY VODACOM - COMPLACENT !

Just to let you know DEAR VODACOM!!!

After a solid year of complaining about weak reception of VODACOM in GANSBAAI - My contract for 24 months have come up for renewal! Guess what???????

I have downgraded my account, So there is less income to VODACOM! I have taken the saving and added it to my Wi-Fi service provider and will be making more calls on Wi-Fi rather than using data on a useless mobile phone service provider that is VODACOM!

I am advising everybody I know in this area to do the same!

Complaining and complaining and reporting and reporting and technicians visiting and more technicians visiting still has not brought any decent reception of the service provider VODACOM

So if you want to increase your charges (as you did on Feb 1 - at the end of Jan you STILL had no idea what the increase for 2026 was going to be ….😂😂😂 - how shamefully disorganized) , you have to provide a better service or your income will be reduced over time as more people realize they are other ways of getting around without VODACOM!

Best regards for the next 24 months

Just because you are too stingy and frugal to provide a booster to households with poor reception of VODACOM!

0
Replies (1)
Vodacom
Vodacom's reply24 Feb 2026, 12:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team