STILL PROBLEMS!!! NO NETWORK NO SERVICE
On Thursday, some call centre agent told me the pairing from FNB to Vodacom will be done and NO problems will be experienced!
Since FRIDAY i had NO network coverage, NO INCOMING CALLS, NO SMSES NO OUT GOING CALLS.
Finally on Saturday someone from the call centre advised i had to active my sim card, and now i can make outgoing calls ONLY!!!
When is Vodacom finally going to fix my porting and stop giving me the run around!!!!
I am a sales account manager who need to receive calls on this nr!!!
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Replies (2)'s updateReviewer Update
07 Apr 2019, 13:35As you cant call me on ********** 642
Call me on **********
's update07 Apr 2019, 13:35
Reviewer Update
As you cant call me on ********** 642
Call me on **********
Vodacom's replyOfficial
07 Apr 2019, 16:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Apr 2019, 16:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team