1 reviews | Active since Aug 2016

09 Aug 2016, 16:52

Still poor service

<p>I have posted a review/complaint on the poor service I have experienced from Vodacom at Centurion Mall as well as Customer care. I must admit I was phoned from a kind assistant from Customer care and according to him the problem would have been resolved by Monday. The shop in Centuriom Mall also called me to tell me that they will resolve the problem on Monday. It is now Tuesday evening and I am still not on the Vodacom network. </p>

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Replies (1)
Vodacom
Vodacom's reply10 Aug 2016, 05:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team