KJ
Karen J
1 reviews | Active since Jul 2019
02 Dec 2023, 09:00
Still paying for cancelled contracts.
Never take out contracts with Vodacom. You will be sorry. After 7 phonecalls (and struggling for 2 months) to get two of my contracts cancelled they still debit my account. Numerous phonecalls and frustrations and still my money is being taken. I am so over you Vodacom. Taking money from me that is not yours!!!!! Been struggling for 3 months. Get your act togheter
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Replies (1)Vodacom's replyOfficial
04 Dec 2023, 09:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
Vodacom's reply04 Dec 2023, 09:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
