JS
Johannes S

1 reviews | Active since Dec 2016

02 Apr 2019, 13:28

Still on wrong package upgrade date and contract end date

I am really at my wits end with vodacom this will be the 3rd time I am complaining. Ref ********** ********** 4 resolved But still wrong Ref ********** ********** 1 resolved But still wrong REF ********** ********** 5 OPENED STILL ONGOING PLEASE Vodacom I need to go back to my package as it was in January 2019. UCHOSE FLEXI 200 UPGRADE DATE 27/11/2018 CONTRACT END DATE 27/02/2019 PLEASE CHANGE THIS THANK YOU

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Replies (1)
Vodacom
Vodacom's reply02 Apr 2019, 14:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team