RE
Rudolf E

1 reviews | Active since Nov 2018

14 Apr 2021, 18:42

Still on ITC for R5.00 for a year NOW

Still can't believe I'm struggling for a year for Vodacom to get me off of ITC. Still on ITC for a lousy R5.00 , I cant believe the incompetence and poor service one is getting. No one tries to contact you to resolve an issue, no use in calling either cause no one is competent of helping. It's utter incompetence and useless

0
Replies (2)
Vodacom
Vodacom's reply14 Apr 2021, 20:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
RE
Rudolf E's update14 Apr 2021, 20:51
Reviewer Update
I've had this message before in the past, and guess what! Still no contact from Vodacom was made