Still not upgraded after 5 days!

<p>On Tuesday I phoned Vodacom Online to upgrade - just to hear that I need to go to the nearest store because they can not upgrade me. I went to my nearest store and there everyone that could do upgrades were in a meeting and no one could say for how long. They said I should go to the other branch.</p> <p>A great guy helped me there. Unfortunately the upgrade did not go through because of an error. They said financing is a problem but IRC said everything is fine on my name. He logged a report on the system. They said it takes 2 to 4 hours to resolve.</p> <p>Wednesday I went back and the same error came up. When he phoned again, Vodacom call centre said it takes 24 hours and nothing couls be done.</p> <p>Thursday I went again with still the same error. When he phoned they said that higher management will have a look.</p> <p>Today (Friday) the same message came up. He phoned and they said 30 minutes is all they need. (This after 3 days). We tried again and the error was cleares just to find out that the contract can not be printed because the system is offline. </p> <p>After 4 hours the system still did not work. Funny thing is after 4 days I am still without my upgrade and I drive up and down like crazy.</p> <p>I will definitely never again tell people about Vodacom. I have heard so many thing and now I can see for myself that it is true.</p> <p> </p> <p><br />PS - The guy at the store is of great help but he can only do that much.</p>