still not sorted (reconnection of my contract Sim)

My issue is still not resolved. They asked me to email them the reconnection form and contract Sim-card number with the copy of my ID. Well, I bought the contract Sim-card and emailed all the documents they wanted but they never got back to me till to date! I called Vodacom again and explained my issue, they asked me to email those documents to them again and i did so but still no response! <br> <br> Now I'm getting email from them talking about Legal Actions, they want me to pay the outstanding amount!<br> <br> (this is the feedback on my 1st report)